Our refund policy ensures that your purchase experience is as smooth and hassle-free as possible. Please review the following terms regarding refunds for any product or service purchased from our website.
Eligibility for Refunds
- Defective Products: If you receive a damaged or defective product, you are eligible for a full refund or replacement.
- Incorrect Items: If we deliver the wrong item, we will offer a full refund or replacement.
- Return Window: Refunds are eligible within 30 days from the date of purchase. After this period, we cannot offer a refund.
Non-Eligibility for Refunds
- Change of Mind: We do not offer refunds for items purchased if you simply change your mind.
- Customized Products: Refunds are not available for customized or personalized products unless they are defective or damaged.
How to Request a Refund
- Contact: To request a refund, please reach out to our customer service team. Provide your order number and details of the issue.
- Return the Item: In some cases, we may ask you to return the product to us. Please ensure it is in its original condition.
- Refund Process: Once we receive the returned product (if applicable), your refund will be processed within 7-10 business days.
Refund Method
Your refund will be processed via the original payment method. If you paid by credit card, the amount will be credited back to your card. If you paid by another method, please contact us for further assistance.
Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page. Please check periodically to stay informed.
Contact Us
If you have any questions or concerns about our refund policy, please contact us.